The platform
Everything a hospital runs on.
Six areas, thirty-six capabilities, one patient record underneath all of them.
01
Front desk
The counter where the day actually starts.
- Appointment booking and rescheduling
- Walk-in queue with printed tokens
- Patient registration and MRN lookup
- Check-in, now-serving and display screens
- Collections, receipts and day-close
- Shift handover with an audit trail
02
Doctors
Consultation without the paperwork tax.
- Structured clinical notes
- Prescriptions with interaction checks
- Patient history across every branch
- Investigation orders to lab and imaging
- Video consultation with recording consent
- Personal schedule, leave and open shifts
03
Pharmacy, lab and imaging
The three services that make or break turnaround.
- Stock, batches and expiry tracking
- Dispense against an in-system prescription
- Lab orders, results and reference ranges
- Imaging modalities and report delivery
- Partner referrals with settlement
- Per-service billing and payouts
04
Administration
What a group needs that a single clinic does not.
- Branches, departments and rooms
- Staff roles, shifts and permissions
- Doctor engagement — payroll, visit or share
- Master data and reference ranges
- Reconciliation and financial health
- Audit logs across every module
05
Patients
What the patient sees, and can act on.
- Booking on your own website
- Records, prescriptions and reports
- Health card and dependants
- Refunds, wallet and expenses
- Consent management, revocable
- Ask Veda triage in four languages
06
Platform
The parts nobody asks about until they fail.
- Role-based access control
- Append-only PHI audit trail
- Two-factor and MPIN sign-in
- Notifications by SMS, email and push
- Scheduled jobs and reconciliation
- Reporting and export